Support
We're here to help. Most orders are delivered in minutes — if something looks off, reach out and we'll sort it.
Email us
support@digitalboost.hk
Response time
Usually under 2 hours, 7 days a week.
Frequently asked
How fast will I receive my order?
Most digital codes and currency are delivered within a few minutes after payment is confirmed. Boost services are scheduled with our team and started within 24 hours.
I haven't received my code yet — what should I do?
Check your account's order history and your email (including spam). If it's been more than 30 minutes, email support@digitalboost.hk with your order ID.
Can I get a refund?
Unused codes and undelivered orders are eligible for a refund. Once a code has been redeemed or a boost has started, refunds are reviewed case by case.
Is my account safe?
Yes. For boosts we use VPN matching to your region and never share your credentials. We recommend changing your password after a boost is complete.